Regal Boats has once again earned top honors with multiple 2024 NMMA Customer Satisfaction Index (CSI) Awards, recognizing their commitment to excellence in product quality, sales, delivery, and service. As a proud Regal dealer on Long Island, Strong’s Marine is excited to share how these awards reinforce Regal’s dedication to providing an exceptional boating experience.
Regal Boats Earns Prestigious 2024 CSI Awards: A Testament to Customer Satisfaction
At Strong’s Marine, we take great pride in representing Regal Boats, a brand that consistently delivers top-tier quality and customer satisfaction. We’re thrilled to share that Regal Boats has once again been recognized by the National Marine Manufacturers Association (NMMA) with multiple Customer Satisfaction Index (CSI) Awards in 2024.
What Are CSI Awards, and Why Do They Matter?
The NMMA CSI Awards recognize boat and engine manufacturers who achieve a customer satisfaction rating of 90% or higher, as determined by independent surveys of new boat owners. These surveys evaluate key aspects of the boat-buying experience, including:
Product Quality – The craftsmanship, durability, and reliability of the boat.
Sales Experience – The professionalism and knowledge of the dealer network.
Delivery Process – Ensuring customers receive their boats in top condition with proper orientation.
Service and Support – Ongoing assistance to enhance ownership satisfaction.
What CSI Awards did Regal Boats Receive?
Fiberglass Outboard Boats – Recognized for exceptional craftsmanship, durability, and performance on the water.
Sterndrive Bowrider Boats – Awarded for superior design, comfort, and versatility in family-friendly boating.
Sterndrive Cuddy and Express Boats – Honored for delivering luxury, spacious layouts, and smooth cruising experiences.
Fiberglass Deck Boats – Celebrated for innovative design, ample seating, and high customer satisfaction.
Regal Boats: A Commitment to Excellence
In 2024, Regal Boats received four Marine Industry CSI Awards, making it one of only two manufacturers to earn recognition across all four categories. This remarkable achievement further solidifies Regal’s reputation for delivering superior quality, service, and innovation in the marine industry. Since 2001, Regal has received a total of 62 CSI Awards, demonstrating a long-standing commitment to exceeding customer expectations.
Why Choose Regal Boats from Strong’s Marine?
As a premier Regal dealer on Long Island, Strong’s Marine is proud to bring you the award-winning lineup of Regal Boats, backed by our unmatched dedication to customer service. When you choose a Regal from Strong’s Marine, you’re not just buying a boat—you’re gaining access to: