Grady-White Earns 23rd Consecutive Award for Customer Satisfaction Excellence

Grady-White: The Ultimate in Customer Satisfaction – Proudly Represented by Strong's Marine

At Strong's Marine, we understand that the key to any great purchase is customer satisfaction. That's why we are proud to represent Grady-White Boats, a brand that has set the standard for customer satisfaction in the boating industry for over four decades. As the exclusive Grady-White dealer for Nassau County and the five boroughs of New York City, we are thrilled to share the incredible legacy of customer service that has earned Grady-White its 23rd consecutive National Marine Manufacturers Association (NMMA) Customer Satisfaction Index Award in 2025.

This prestigious recognition honors Grady-White's unwavering commitment to delivering a world-class boating experience, one that prioritizes the happiness and satisfaction of each customer. For 23 years, Grady-White has received this award every single year it has been given—proof of their dedication to continuous improvement, reliability, and excellence.

A Legacy of Customer Satisfaction

Grady-White Boats has always been ahead of the curve when it comes to understanding the true needs and desires of boat owners. Long before the rest of the industry embraced customer satisfaction surveys, Grady-White developed systems to measure and enhance the ownership experience. This foresight laid the foundation for the company’s unmatched reputation in customer care.

From the late 1970s and early 1980s, Grady-White was already setting itself apart in both customer and media surveys, showing remarkably high levels of owner satisfaction. Over the years, Grady-White’s dedication to listening to its customers, improving product quality, and perfecting service methods has earned it the trust and loyalty of boat owners for generations. The result? Four generations of families have experienced the “Grady Life”—a boating experience that’s hard to beat.

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The Grady-White Difference: Quality, Reliability, and Performance

One of the reasons Grady-White continues to stand out is its exceptional ride and performance. The brand’s patented SeaV²® hull design has consistently been ranked the best in every J.D. Power and Associates Marine Study ever conducted. When it comes to comfort, safety, and performance on the water, Grady-White leads the pack.

Through ongoing innovation and attention to detail, Grady-White boats are built with unmatched craftsmanship. Every aspect of the design, from the quality of materials to the seamless fit and finish, ensures you experience the utmost satisfaction every time you take your boat out on the water. Explore our Grady-White inventory to see the models that deliver this unmatched performance.

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Grady White Freedom 215

Proven Success with Grady-White

At Strong's Marine, we’ve seen first-hand how Grady-White’s dedication to customer satisfaction translates into positive experiences for our clients. From fishing enthusiasts to families looking to enjoy some fun on the water, Grady-White boats offer something for everyone. Whether it's the reliability, the luxury feel, or the superior performance, Grady-White boats leave owners with lifelong memories.

Grady-White’s consistent dominance in independent Marine Matrix® studies and J.D. Power surveys has shown that Grady-White owners rate their experience far above industry standards. With satisfaction levels exceeding 9 out of 10 across categories like performance, comfort, and dealer service, Grady-White boats have earned their place as the gold standard in boating.

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Grady White Freedom 275

The "Grady Life" Awaits You

Grady-White boats are more than just a mode of transportation—they're a lifestyle. As a Grady-White owner, you're joining a community of passionate boaters who enjoy the finest on-the-water experience, whether you're cruising, fishing, or simply spending time with family and friends. The legendary Grady-White customer service ensures that every journey is smooth and satisfying, and Strong's Marine is here to provide unparalleled service and support every step of the way.

So, if you’re looking for a boat that combines quality, performance, and unparalleled customer satisfaction, we invite you to experience the Grady-White difference at Strong's Marine. Come visit us at any of our locations in Nassau County or the five boroughs of NYC, and let us help you get the boat that’s perfect for your next adventure.

Experience the Grady Life today and see why so many boaters trust Grady-White—where happiness on the water is guaranteed.

Get the Grady! Explore our Grady-White inventory and make your boating dreams a reality with Strong's Marine or call our team at 631-333-0081 to get started with your summer on the water.

 

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